Features and Benefits	WiredContact	ACT!9	ACT!6	ACT! For the Web	Salesforce
Unlimited control over access to data	Yes	No	No	No	No
Lookup on ANY field	Yes	No	No	No	No
Activity colour coding per user	Yes	No	No	No	No
Will Require multiple site visits	No	Yes	Yes	Yes	No
1 to Many to Many to Many tables linked (Access/integrate other data sources across your enterprise and the web!)	Yes	No	No	No	No
Will need additional RAM on PC and server possible PC Upgrades	No	Yes	No	Yes	No
Works with ANY Browser	Yes	No	No	No	No
Real-time web access via PCs, Macs and wireless handhelds Supports Internet Explorer and Firefox • Mobile Enterprise version included with license (supports blackberries)	Yes	No	No	No	Yes
Partner's and Client's own IT team have access to back end SQL without additional fees	Yes	No	No	No	No
Mixed Licences Named and Concurrent in same installation	Yes	No	No	No	No
Dynamic Layout based upon a mix of Security, field content, record manager, teams, profiles	Yes	No	No	No	No
Export any report straight to your own templates in MS Excel	Yes	No	No	No	No
Select the database engine you need to scale for your user or record needs: select from MS SQL Server, MS SQL Express, MS Access, MySQL, AS 400, Oracle	Yes	No	No	No	No
Customisable Email Templates on branded templates with attachments as standard	Yes	No	No	Yes	No
Create automatic triggers to change field values, send email or record to history	Yes	Yes	Yes	No	No
Fast RELIABLE STABLE installation - Remote	Yes	No	Yes	No	N/A
Simple to get support for - Without needing to buy more software	Yes	No	Yes	No	Depending upon version
Affordable pricing options – purchase (prices below) or rent monthly (please ask for details of renting) • 10+: $269 user • 5-9: $299 user • 1-4: $430 user • Rent $25.00 per month (not included hosting)	Yes	No	No	No	Variable Prices
Individual customizations required by Clients are routinely put into Software build	Yes	No	No	No	No
Comprehensive Online Database Administration Tool Open architecture to add tables, link tables, add fields, drop down options While the database is in use, SQL browser included, plus use with standard diagnostic tools Import utilities and database conversion tool for ACT! included	Yes	No	No	No	Need to pay for this
Add unlimited new tables and new fields; create custom activity, history and sales types	Yes	No	No	No	No
Table wizard to easily link tables (entities) and subentities together	Yes	No	No	No	No
Easily integrate other applications with external data sources (SQL, Access, Oracle)	Yes	No	No	No	No
Add calculations, hyperlinks, check boxes, radio buttons and other field types in real time.	Yes	No	No	No	Yes
Create non-contact based entity (main) records	Yes	No	No	No	Yes
Link fields for easy associations & display data from other records	Yes	No	No	No	No
Perform Lookups on multiple fields at once (default lookup view)	Yes	Yes	No	No	Yes
Customize Lookup results to display fields of your choice	Yes	No	Yes	No	No
Perform Lookups on any table: History, Group, Sales, Activity (and custom tables)	Yes	No	No	No	No
Edit/replace multiple fields to a Lookup; create history items to a lookup	Yes	No	Yes	No	Yes
Edit field properties in real time while users logged in	Yes	No	No	No	Yes
Global Public Library - easily find files for email attachments and reference	Yes	No	No	No	Similar
On Demand Reports with Customisable GUI that works	Yes	No	No	No	Yes
Preview before Printing Letters	Yes	No	Yes	Yes	Yes
Centrally controlled preferences that stick (work)	Yes	No	No	No	Yes
Multiple items in sales opportunity output to customisable XLS	Yes	No	No	No	No
Sales Opportunities list that you can edit, snooze and create activities for	Yes	No	No	No	No
Advanced Queries on All fields	Yes	No	No	No	?
Opportunities can be tailored for services not products	Yes	No	No	No	?
Ability to totally customise the calendar views	Yes	No	No	No	?
Limit access to opportunities if not on product line or record manager	Yes	No	No	No	?
Lead Catcher (website integration) entries from website go into your database	Yes	No	No	Yes	No
Simple Migration away from software if needed	Yes	Yes	Yes	Yes	No
Multiple Time zones for users	Yes	No	No	No	Yes
Multi Languages in the same database	Yes	No	No	No	?
Hyperlink Lookups to save time	Yes	No	No	No	Yes
Consistency in Development (good consistency)	Yes	No	Yes	No	Yes
Own Dialer Integration	Yes	No	No	No	No
Highlighting text in Notes and History then pressing Control+C in causes crash	No	Yes	No	Yes	No
Those who support the application have it on the approved list and use it as a business tool all day every day	Yes	No	No	No	Yes
Interactive (drill down to see contact detail) on reports are simple to customise and work out of the box	Yes	No	No	No	Yes
Stupid error messages caused by sloppy programming such as "Object reference not set to an instance of an object"	No	Yes	No	Yes	No
100 Seat installations with remote users configured and installed in a day as standard	Yes	No	No	No	Yes
Access your database on a Blackberry or other PDA at no additional cost	Yes	No	No	No	No